Category Archives: Dispute Resolution

The Dual Concern Model, Part 3

The graph above demonstrates the proposal made by Blake and Mouton regarding the concern for people vs. the concern for production. In their original publication, they added grid lines for both axes numbering 1 through 9. This was to facilitate the understanding that there were various places on the Managerial Grid that people could fall. In their book they mention that 9 grid lines gives you a possible 81 different points to plot on the grid. In actuality, there are nearly infinite combinations between levels of concern for both people and production.

What Blake and Mouton found, though, was that even though there were nearly infinite possible distributions along these axes, the ranges near the corners of the grid in addition to the mid-point on the grid revealed five general categories that people will typically fall into. Since Blake and Mouton focused on management in their work, their descriptions are similarly managerial focused. I’ve reproduced their grid interpretations in the chart below.

What I find fascinating about the grid as proposed by Blake and Mouton is they way they carefully described the less desirable manifestations in a way that minimized negative language. It’s pretty clear that a managerial style that is concerned for neither people nor production will not produce favorable results. In the same way, focusing concerns on only people or production will produce limited results.

In a setting like a church, where the lines between people and production sometimes blur, how do we see evidence of Blake and Mouton’s dual concern model?

The Dual Concern Model, Part 2

Production and Church Do those two terms sound like the don’t go together well? What is it about the idea of “church” that makes us uncomfortable with terms like “revenue”, “marketing”, or “production”? I’ve felt the twinge that comes from the apparent incompatibility of those concepts, but the truth of the matter is that thoseContinue Reading

The Dual Concern Model, Part 1

Having talked a little about caring and concern, I want to start discussing care and concern as they appear in church priorities and decision making. In their 1964 worked entitled The Managerial Grid, Robert Blake and Jane Srygley Mouton identified two constants in any organization: purpose and people. These two constants form the axes of theContinue Reading

Do You Care?

Making a rather rough transition from my previous post, I want to take a bit to talk about caring. When we say the phrase “I don’t care”, what we are really saying is “I’m not concerned about that.” The word ‘care’ implies having an interest in providing for a person or thing the things thatContinue Reading